
Recently E.D.&A. has executed an online customer satisfaction survey. At least 97% of the respondents would certainly recommend E.D.&A. to their business associates.
Aspects that we feel very strongly about , are also recognized as the strengths of E.D.&A. by our customers. They define them as:
- “The reliability and quality of products and the company”
- ” Thinking along with the customer“
- “The competence of the employees”
Via this client satisfaction survey we gain insight into the customers’ experience with E.D.&A.. The positive results and responses encourage us to keep working hard, but also to fine-tune some other things.
Some nice quotes:
- “Passionate, professional, thinking along the client, good correspondence price/quality, problem solving capacity.” - Technical Manager Manufacturer NL
- “Project management and monitoring. Good quality of the products. Very competitive prices.” - Director Equipment Constructor B
- “Stable company with perfectly integrated quality system. Competent and motivated staff. Good prices for quality delivered.” - Technical Manager Device Builder NL
- “Reliability, expertise and professionalism “- Director Machine Builder CZ
- “Strong evaluation capacity. Strong team with problem-solving mentality. Good communication skills. Short communication lines (direct contact). “- Technical Manager Machine manufacturer NL